ABX Solutions Delivery
Methodology
ABX delivers
requirements-driven solutions by leveraging a structured, predictive
model for how it engages its clients as well as its approach to
delivering solutions that specifically address the business challenges
confronting its clients. Our structured approach to solutions delivery
allows for the effective alignment of ABX business solutions with our clients' expectations. This approach is comprised
of two fundamentally important aspects of solutions formulation and
implementation.
The first deals
with the approach for engaging and interacting with the client. It
speaks to how the client is brought into the overall solutions development process
and how that process is made meaning to them. Additionally, it is
concerned with the manner by which the client is kept abreast of all
material project considerations. At ABX, we refer to these fundamentally important considerations as the “4
D’s”:
Deliverables: The
actual business solution and its associated model(s) and documentation.
Dollars:
Estimates of project costs and resources (staffing, equipment, etc.).
Deadlines:
Project schedules including all critical project milestones.
Dialogue:
Project status reporting and issues management.
Through ABX’s Structured Client Engagement Process, our standard approach to working
with our clients, both ABX and
our clients are allowed the initiate an engagement with a common
frame-of-reference for what the desired outcomes of our business
partnership are to be. Along the way, ABX works with the client in a direct collaborative manner to understand all
critical decision points, milestones, and deliverables necessitated by
the project. These are identified, discuss and mutually agreed upon at
the very outset of the project engagement. The following process flow
depicts, at a high level, ABX’s
approach to client engagement as well as its corresponding major
informational components.

The second aspect
of ABX’s solutions delivery method is concerned the manner by which the
actual business solution is developed and implemented to resolve the
business problem(s) that confront the client. Here the focus is on
gaining an understanding of the actual business challenge as well as performing an analysis to determine what
dimensions of the client’s business require adjustment in an effort to
formulate a solution. Further, once a detail requirement specification
is completed, the proposed business solution must be modeled/documented,
implemented in the client business environment, and evaluated
(post-implementation) to ensure it effectiveness and efficiency (and, if
necessitated, be refined or adjusted to enhance them)
Each of these
critical activities are addressed within the ABX Structured Solutions
Delivery Methodology which is segmented into four (4) major phases:
Project Initiation
– Understand the actual business issue(s), the feasibility of resolving
it, and establish the scope of what is required for its effective
resolution.
Requirement
Analysis – Examine and analyze the client’s existing business model as
related to its people, processes and technology in an effort to identify
and document, at a detail level, a comprehensive specification of the
business requirements.
Solutions
Formulation – Utilizing the aforementioned requirements specification to
identify adjustments to the client’s existing business model to resolve the
stated business problem.
Execution – Here
all of the previous analysis and planning converge into the actual
implementation of the optimal solution to the stated business problem.
The solution is modeled, implemented the client’s business environment,
reviewed and evaluated to ensure its effectiveness and efficiency.

Through its
Structured Solutions Delivery Methodology,
ABX utilizes a highly disciplined
approach to satisfying our client business requirements in manner that
is both flexible and predictive.
Together these two
dimensions of ABX’s strategic approach to solutions delivery combine to allow us to formulate and implement business solutions,
for our
client organizations, that enhance their capability to achieve their mission-critical
objectives and ultimately their vision of the of what their organization
aspires to be.
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